website care plans

Protect the unexpected

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Each website we design comes with a Website Care Plan with all the essential maintenance and security checks every minute of every day.

A lot of work and emotion goes into creating a new website. And not to forget your financial commitment.

You want to be sure everything is going to work. And, if any problems crop up, we’ll sort them quickly before they impact your customers, protecting your reputation and income and ensuring your brand continues to get in front of those ready to buy from you.

You also want the confidence to know when you make changes in the future or add things like new pages or plugins; it will all continue to make sense and work brilliantly.

We can also protect your WordPress site even if we didn’t make it.

Love your existing WordPress website but looking for hassle-free maintenance?

You’re in luck! Let’s chat and see what we can do.

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A care plan that works for you


Peace of mind…

that all the essentials of your WordPress website are taken care of.

Essential Care comes as standard with all our Total Package websites.


All the essentials plus…

a few extra belts and braces to keep your WordPress website in perfect working order so you don’t have to think about it.

Complete Care can be added to any of our website packages.

Like all our care packages, it can also be bought standalone if you already have a WordPress website but would like us to manage it for you.

The Full

The package that has it all.

It offers complete and essential care, along with the added benefit of our experts handling small update jobs you may not have time for.

Plus, you’ll receive an annual review to ensure that your website continues to perform effectively for your business.

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My website is kept up-to-date and running smoothly and I don’t have to worry about it.

Their customer service is second to none. The team are always there, in person, if I have any questions or want to make any changes and they respond quickly.

Clare Holway

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What's included?Essential
The Full
Priority support
Super-fast & secure hosting
WordPress core updates
Plugin updates
Theme updates
Daily security scans
Daily backups
Security updates
SSL certification
Malware removal
24/7 uptime monitoring
Performance and speed scans
Personalised monthly report
Free technical support and fixes
10% off any chargeable website work
Access to over £600 worth of WordPress plugins
No commitment. Cancel anytime.
Monthly visual checks
Link checks
Form checks
Up-to-date Privacy Policy
30 minutes of updates/changes to
your website every month
Annual review (content, brand
consistency, SEO audit and


We’ve got the answers

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Because it puts your website in the best hands possible; humans who get WordPress. We can visually check everything and spot issues that technology or less experienced people might not be able to, for example, when an upgrade causes something to go wonky.

We also ensure all the proper security is in place and working 24/7, protecting your reputation and customer experience.

In a word, no. Quality and ongoing performance of all our websites are critical, and so all packages come with a Website Care Plan as standard.

We can usually set you up on our Website Care Plan within 48 hours. This depends on whether you wish to change your email hosting as well as your website hosting. It also depends on our current level of demand.

Unfortunately not. We have our own server on which we keep only websites held under our expert care. These are websites that we know are safe and secure. We can’t risk hosting a website that may jeopardise the security of our clients.

Absolutely! We can get your WordPress website migrated over to one of our super-whizzy servers free of charge and take care of it for you.

Technical support covers any issues or faults that you have with your website. Is does not include making structural, design or copy changes to your website.

You need to think about whether your website is critical to the effective running of your business? Would you lose sales, customers, bookings or credibility if it went down? Have you got time and cash put aside to rebuild your website from scratch if you lost it all through hacking? Or could you afford the down-time and cost to repair your website if it was hacked? As your business is growing, do you still have the time, skills, and desire to take good care of it yourself? Could your IT team be putting their time to better use? These are just a few things to think about when weighing up the decision.

Unfortunately not. For us, reputation and reliability is everything and we want to ensure that all websites in our care are up, available, and working properly for all of our clients website visitors. All websites are hosted on our own server and benefit from 99.99% uptime. If your website remains hosted elsewhere, issues can be more time-consuming for us to deal with through a third party.

Because for the best part, we’re offering more. Plus, you have the added benefit that the people who built your site are also looking after it. We check it’s working as it should, are there to advise and quality check as it grows, and if you need to add more content, pages or functionality, like membership groups, we can do it all for you – just one person to call.

We’re WordPress experts. And we prioritise you. No waiting in a queue whilst Bob from IT fixes the printer first. Seriously, we understand everything you need to know about how your website works and what can go wrong. Should this happen, our specialist expertise means we can quickly fix things a lot of the time before you even know there is a problem, taking the pressure off your team. Plus – we’re here for you as your business grows. We make sure your website continues to work for you, providing ongoing guidance to keep it on brand, easy to navigate and fully optimised for search, as you add new pages and content.

Your hosting provider should (hopefully) have at least a basic level of security on their server. However, they do not maintain your WordPress website on your behalf (unless you have a Managed WordPress Hosting) so it is up to you to keep your website safe and secure. We can provide all this for you with our Website Care Plan.

A spotlight on...

Feb 2024

The importance of ongoing website care

Feb 2024

Maintaining and securing a high-traffic website

Feb 2024

What is website ‘hacking’? And am I at risk?

Thinking about making changes and need a little helping hand without a big commitment?

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